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Connect2Help 211 Helpline Call Data

August 6, 2019 Polis Center

This administrative data is generated when people call the 211 helpline. People call with needs and these are classified into categories like housing or utilities. Some demographics about callers are available, as well as geographic information about the county and zip code where the caller lives.

Example Indicators

Total 211 Calls for the Year about Basic Needs, Total 211 Calls for the Year from Hispanics, Total 211 Calls in Quarter 4 about Health

Extent

Data is available in SAVI for this area:

Central Indiana

Reporting Level

Data is available in SAVI at these geographic levels:

County Metropolitan Statistical Area Zip Code

Data Years

Data is available in SAVI for these years:

2016-2017

Use This Data In SAVI

This data source is used in the following SAVI tools.

Community Profiles Population Profiles SAVI Classic SAVI Community Assessment Topic Profiles

Original Source